Christian Castro
Information Technology
South Bend, IN
Hi, thank you for your visit! I am a talented IT specialist with 15+ years of experience in networking, troubleshooting, helpdesk, administration, and the list goes on. Fixing and maintaining things is what I do. With effective collaboration is how I proceed. And lastly, I'm a well engaging individual when it comes to customer service and support.
Competencies: TCP/IP, cisco, office 365, windows desktops/servers, virtualization, printers
Since you're here...
I’m also a freelance multi-disciplinary graphic designer who’s delivered creative and engaging solutions including brand identity, print, and digital media.
Graphics Skills: visual effects, logo design, web design, branding and identity, CSS, HTML, InDesign, Photoshop, Illustrator, Houdini
EXPERIENCE
IT Contract Services
May 2003-Present
Consulting
- Provided IT services to many clients in the Chicago area.
- Managed efficiently two separate business network infrastructures successfully by being able to stabilize operations that complemented the business focus and saving the company significant financial resources.
- Contribution in the implementation of network structures, troubleshooting, website services, and video production.
- Generated a functional business website that managed the event coordination.
- Successfully provided data recovery and systems repair.
- Created a custom website to produce product value and increase sales.
- Implemented a solid backup and recovery system while providing PC software and hardware services.
- Securely structured the office and WiFi networks for sound communication to create a seamless work environment and provided website services.
- Provided outstanding server and network administration while engaging and supporting the needs of the corporate, manufacturing, and engineering operations.
- Structured office network infrastructure and creatively designed the main business branding.
- Provided structured systems administration and managed licensing.
UPG (United Plastics Group)
Apr. 2001- Apr. 2003
Computer Specialist
- Team environment server and network administration while engaging and supporting the needs of the corporate, manufacturing, and engineering operations.
- Administered and maintained servers including the Microsoft Exchange server.
- Troubleshooting/Repair of PC/server issues and remote clients.
- Supervised software installation, licensing, and distribution.
- Delegated and implemented security, monitored and secured network infrastructure.
Equis Corporation
Jan. 1998 - Jan. 1999
Level I Technician
- Team environment server and network administration while engaging and supporting the needs of the corporate, manufacturing, and engineering operations.
- Administered and maintained servers including the Microsoft Exchange server.
- Troubleshooting/Repair of PC/server issues and remote clients.
- Supervised software installation, licensing, and distribution.
- Delegated and implemented security, monitored and secured network infrastructure.
Dee Gee Print & Copy
Sep. 1997 - Sep. 1998
Graphics Artist
- Maintaining graphics computer software and hardware.
- Provided desktop publishing needs for production.
- Customer relations and satisfaction providing professional product designs.
EDUCATION
- 2006 Illinois Institute of art - Schaumburg, IL
Combustion Operator Certificate - 2005 Illinois Institute of art - Schaumburg, IL
3D Animation & Production Certificate - 2001 Comp-U Computer Learning Centers Inc. - Villa Park, IL
Windows 2000 MCSE Training Program - 1999 - 2001 Triton College - River Grove, IL
Computer Courses (Network Communications), Physics Studies
LANGUAGES
English, Spanish, Italian
TECHNICAL SKILLS
Hardware
Assembly/Build, Upgrades, Maintenance, Printers, Drivers, Troubleshooting
Software
Oracle VirtualBox, Hyper-V, Microsoft Office
Operating Systems
Microsoft Windows 10, MS Office 365 Enterprise, Linux, MacOS, Android, iOS
Networks
Cisco Systems, configuration (routers, switches, Wifi), TCP/IP, Network Infrastructure
Security
Backup, Maintenance, Virus/Malware Protection, Monitoring
Programming Languages
Wordpress, Cisco CLI, HTML, CSS, CSS3, Python
Graphics Software
Houdini, 3DS Max, Maya, Cinema4D, Zbrush, Substance Painter, DaVinci Resolve, Adobe (Photoshop, Illustrator, Indesign, InCopy, Premier, After Effects, Audition, etc.), RealFlow, Redshift, Maxwell
GENERAL SKILLS
Adaptability
Communication
Teamwork
Phone Support
Helpdesk
Administration
Problem Solving