Christian Castro

 
Christian Castro
Information Technology
TECHNICAL SKILLS
Hardware

Assembly/Build, Upgrades, Maintenance, Printers, Drivers, Troubleshooting

Software

Oracle VirtualBox, Hyper-V, Microsoft Office

Operating Systems

Microsoft Windows 10, MS Office 365 Enterprise, Linux, MacOS, Android, iOS

Networks

Cisco Systems, configuration (routers, switches, Wifi), TCP/IP, Network Infrastructure

Security

Backup, Maintenance, Virus/Malware Protection, Monitoring

Programming Languages

WordPress, Cisco CLI, HTML, CSS, CSS3, Python

Graphics Software

Houdini, 3DS Max, Maya, Cinema4D, Zbrush, Substance Painter, DaVinci Resolve, Adobe (Photoshop, Illustrator, Indesign, InCopy, Premier, After Effects, Audition, etc.), RealFlow, Redshift, Maxwell

GENERAL SKILLS
Adaptability
Communication
Teamwork
Phone Support
Helpdesk
Administration
Problem Solving

Hi, thank you for your visit! I am a talented IT specialist with 15+ years of experience in networking, troubleshooting, helpdesk, administration, and the list goes on. Fixing and maintaining things is what I do. With effective collaboration is how I proceed. And lastly, I’m a well engaging individual when it comes to customer service and support.

 

Competencies: TCP/IP, cisco, office 365, windows desktops/servers, virtualization, printers

 

Since you’re here…

 

I’m also a freelance multi-disciplinary graphic designer who’s delivered creative and engaging solutions including brand identity, print, and digital media.

 

Graphics Skills: visual effects, logo design, web design, branding and identity, CSS, HTML, InDesign, Photoshop, Illustrator, Houdini

EXPERIENCE
Consulting
IT Contract ServicesMay 2003-Present
  • Provided IT services to many clients in the Chicago area.
  • Managed efficiently two separate business network infrastructures successfully by being able to stabilize operations that complemented the business focus and saving the company significant financial resources.
  • Contribution in the implementation of network structures, troubleshooting, website services, and video production.
  • Generated a functional business website that managed the event coordination.
  • Successfully provided data recovery and systems repair.
  • Created a custom website to produce product value and increase sales.
  • Implemented a solid backup and recovery system while providing PC software and hardware services.
  • Securely structured the office and WiFi networks for sound communication to create a seamless work environment and provided website services.
  • Provided outstanding server and network administration while engaging and supporting the needs of the corporate, manufacturing, and engineering operations.
  • Structured office network infrastructure and creatively designed the main business branding.
  • Provided structured systems administration and managed licensing.
Computer Specialist
UPG (United Plastics Group)Apr. 2001- Apr. 2003
  • Team environment server and network administration while engaging and supporting the needs of the corporate, manufacturing, and engineering operations. 
  • Administered and maintained servers including the Microsoft Exchange server. 
  • Troubleshooting/Repair of PC/server issues and remote clients. 
  • Supervised software installation, licensing, and distribution.
  • Delegated and implemented security, monitored and secured network infrastructure.
Level I Technician
Equis CorporationJan. 1998 – Jan. 1999
  • Team environment server and network administration while engaging and supporting the needs of the corporate, manufacturing, and engineering operations. 
  • Administered and maintained servers including the Microsoft Exchange server. 
  • Troubleshooting/Repair of PC/server issues and remote clients. 
  • Supervised software installation, licensing, and distribution.
  • Delegated and implemented security, monitored and secured network infrastructure.
Graphics Artist
Dee Gee Print & CopySep. 1997 – Sep. 1998
  • Maintaining graphics computer software and hardware. 
  • Provided desktop publishing needs for production. 
  • Customer relations and satisfaction providing professional product designs.
EDUCATION
  • 2006 Illinois Institute of art – Schaumburg, IL
    Combustion Operator Certificate
  • 2005 Illinois Institute of art – Schaumburg, IL
    3D Animation & Production Certificate
  • 2001 Comp-U Computer Learning Centers Inc. – Villa Park, IL
    Windows 2000 MCSE Training Program
  • 1999 – 2001 Triton College – River Grove, IL
    Computer Courses (Network Communications), Physics Studies
LANGUAGES

English, Spanish, Italian